Privacy policy

Privacy Policy
Last updated: October 10, 2026

Cozy Kringle (“we”, “us”, “our”) operates this online store, which sells soft and comfortable beds for dogs, cats, and other pets (the “Services”). This store is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, buy our products, or contact us. By using the Services, you agree to this Privacy Policy.

Who We Serve

Our store is intended for adults purchasing products for their pets. We do not knowingly collect personal information from anyone under 18.

Personal Information We Collect

Depending on how you use the Services, we may collect:

  • Contact details: name, email address, phone number, billing and shipping address.
  • Payment information: payment method and transaction details. Payments are handled by secure third-party payment processors, and we never store your full card number.
  • Order information: the products you view, add to your cart, buy, return, or exchange.
  • Pet-related information: details you choose to share with us, such as your pet’s type (dog, cat, etc.), size, or weight, so we can help you pick the right bed size.
  • Account information: username, password, and saved preferences, if you create an account.
  • Customer support messages: anything you send us when you contact us.
  • Device and usage information: IP address, browser type, device, and how you browse our store, collected through cookies and similar technologies.

How We Use Your Information

  • To process payments, fulfill orders, arrange shipping, and handle returns and exchanges.
  • To manage your account and provide customer support.
  • To recommend suitable products for your pet.
  • To send order updates and, with your consent where required, marketing emails or texts about new products and offers.
  • To show you ads for our products, including based on items you viewed or added to your cart.
  • To prevent fraud and keep our store secure.
  • To improve our website and products.
  • To comply with legal obligations.

Who We Share Information With

We do not sell your personal information for money. We share it only with:

  • Shopify, which hosts our store and processes data to operate it.
  • Service providers, such as payment processors, shipping carriers, fulfillment partners, email and analytics providers, and customer support tools.
  • Advertising partners, to show you relevant ads. You can opt out of this at any time (see “Your Rights and Choices”).
  • Authorities, when required by law, or to protect our rights and prevent fraud.
  • A buyer or successor, if our business is sold or merged.

Cookies and Tracking

We use cookies to keep items in your cart, remember your preferences, understand how visitors use our store, and measure our advertising. You can disable cookies in your browser settings, but some parts of the store may not work properly. We honor the Global Privacy Control signal where required by law.

Third-Party Links

Our store may link to other websites. We are not responsible for their privacy practices, so please review their policies.

Security and Retention

We use reasonable measures to protect your information, but no online system is completely secure. We keep your information only as long as needed to provide the Services, meet legal and tax obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live (for example, California and other U.S. states, the UK, or the EEA), you may have the right to:

  • Access the personal information we hold about you.
  • Correct or delete it.
  • Receive a copy of it.
  • Opt out of targeted advertising or the “sale” or “sharing” of your information.
  • Object to or restrict certain processing, or withdraw consent where we rely on it.
  • Unsubscribe from marketing emails at any time using the link in the email. We may still send you order and account messages.

To make a request, contact us using the details below. We may need to verify your identity first, and we will not discriminate against you for using your rights. You can also exercise your rights with Shopify at https://privacy.shopify.com/en.

International Transfers

Your information may be processed in countries other than where you live, including the United States. Where required, we use legal safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

Contact Us

If you have questions or want to make a request, contact us:

Cozy Kringle
111 NW 1st St, Miami, FL 33128, USA
Email: cozykringle911@gmail.com